Interdepartment Referrals

Refer a patient to cardiology
in 3 clicks.

Select the specialist, attach relevant lab results and notes, send. The receiving department sees the referral in under 10 seconds. The referring doctor tracks status in real time. No phone calls between departments. No paper forms carried by the patient.

  • Referral in specialist's queue within 10 seconds
  • Full clinical record visible to the specialist — not just the note
  • Real-time status: Sent → Received → Appointed → Completed
  • Patient notified via WhatsApp when appointment is confirmed
  • No phone calls. No paper forms.
Interdepartment Referral ManagementAdd app screenshot here

10-Second Delivery

Referral appears in specialist queue within 10 seconds of sending.

Full Clinical Context

Specialist sees the complete patient record, not just a two-line note.

Real-Time Status

Referring doctor sees status updates without calling the specialist.

Patient Alerts

Patient receives WhatsApp when referral appointment is confirmed.

3 clicks. Referral delivered. Appointment in the specialist's queue.

A doctor selects the specialist or department, adds clinical notes, attaches the relevant lab results or reports, and clicks Send. The referral appears in the specialist's pending queue within 10 seconds. No phone call to check if they received it. No patient carrying a paper slip across the hospital.

  • Select specialist by name or department
  • Add clinical notes and reason for referral
  • Attach specific lab results, scans, or DICOM files
  • Referral delivered in under 10 seconds
Referral Send ScreenAdd app screenshot here

The specialist starts with the full picture — not a two-line note.

The receiving doctor sees the referral with the attached notes and investigations. They also have access to the patient's complete clinical history — every previous visit, prescription, and lab result. A cardiologist can prepare for the consultation before the patient arrives.

  • Specialist sees referring doctor's notes and attached investigations
  • Full patient history, prescriptions, and lab results accessible
  • No re-examination from scratch — specialist starts with context
  • Specialist can respond with findings — visible to referring doctor
Specialist Referral Queue ViewAdd app screenshot here

The referring doctor knows exactly what happened — without asking.

Referral status updates in real time: Sent, Received, Appointment Scheduled, Consulted, Completed. When the specialist adds consultation findings, the referring doctor receives a notification and can see the notes. Follow-up appointments can be scheduled from the same screen.

  • Live status updates: Sent → Received → Appointed → Completed
  • Specialist's findings visible to referring doctor after consultation
  • Patient receives WhatsApp when referral appointment is confirmed
  • No-show referrals flagged with automatic follow-up prompts
Referral Status TrackingAdd app screenshot here
10 sec
Referral in specialist queue after sending
0
Phone calls needed between departments
100%
Referrals tracked end-to-end
"In our old system, a patient would walk from OPD to cardiology with a piece of paper. Half the time the cardiologist had no idea what we'd already done. Now they see everything before the patient arrives."
General Physician, 275-bed hospital, Tiruchirappalli

Everything included

Every capability in this feature — built for Indian hospital workflows.

One-click referral to any departmentSelect doctor or department, add note, attach records, send.
Shared patient recordSpecialist sees the complete EMR, not just what was attached.
Real-time status trackingReferring doctor tracks: Sent → Received → Appointed → Completed.
Attach any clinical documentLab results, scans, DICOM files, or free-text notes.
Patient WhatsApp notificationPatient notified automatically when referral appointment is confirmed.
Specialist response notesSpecialist adds findings to shared record. Referring doctor notified.
External hospital referral letterGenerate a PDF referral letter for patients being referred externally.
Follow-up scheduling from referralSchedule follow-up directly from the referral screen.
No-show trackingReferred patients who miss appointments are flagged automatically.
Multi-level referral chainsA specialist can re-refer to another specialist on the same patient record.
Referral analyticsTrack completion rates, average time to appointment, and referral volume by department.
Emergency referral modeFlag urgent referrals for immediate attention in the specialist's queue.

Frequently asked questions

Can doctors refer to specialists in other departments instantly?

Yes. A doctor selects the receiving department or specialist, adds notes, attaches lab results, and sends. The referral appears in the specialist's queue within 10 seconds. No phone call, no paper form, no patient carrying documents across the hospital.

Does the specialist see the full patient history or just the referral note?

Both. The referral includes whatever the referring doctor attached. But the specialist also has access to the patient's complete clinical history — all previous visits, diagnoses, prescriptions, and lab results.

Can we refer to external hospitals?

For external referrals, you can generate a referral letter with the patient's relevant history, current medications, and clinical notes as a PDF, shareable via WhatsApp or email.

How does the referring doctor know the referral was acted on?

Referral status updates in real time — Sent, Received, Appointment Scheduled, Consulted, and Completed. The referring doctor receives a notification at each stage without needing to call the specialist.

Can patients be notified about their referral appointment?

Yes. When the specialist schedules an appointment, an automatic WhatsApp or SMS is sent to the patient with the date, time, and doctor's name.

What happens if the referred patient doesn't attend?

A no-show for a referred appointment is flagged in the referral status. The referring doctor is notified. Automatic reminders can be resent to the patient or the front desk is prompted to follow up.

See it in action.

45-minute demo. Your hospital type, your workflows, your questions answered.

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