Billing & GST

Bills generated the moment
a service is delivered.

Every consultation, procedure, pharmacy dispense, and lab test posts to the patient's account automatically. The billing team sees a complete itemised bill ready at discharge. No manual charge entry. No revenue leakage.

  • Auto-capture from OPD, IPD, OT, pharmacy, and lab
  • GST-compliant invoices — correct rate per service type
  • TPA split billing — cash and insurance in one invoice
  • Recover ₹8–22 lakhs per month in previously missed charges
  • Month-end close in 3 days, down from 8
Patient Invoice & Billing DashboardAdd app screenshot here

Auto-Capture

Every service across every department posts to billing automatically.

GST Compliant

HSN/SAC codes, correct GST rates, GSTR reports — all automated.

TPA Split Billing

Cash and TPA portions split automatically on one invoice.

Revenue Recovery

Hospitals recover ₹8–22L/month in previously uncaptured charges.

Every charge captured — the moment it happens.

When a procedure is recorded in OT, the charge posts to billing. When the pharmacist dispenses, it posts. When a lab test is ordered, the billing entry is created at the same moment. The billing team's job becomes review and collection — not data entry.

  • Consultation charges post from OPD automatically
  • OT procedures and consumables post from the OT module
  • Pharmacy dispenses post from the pharmacy module
  • Lab tests post when ordered — not after results
Automatic Charge Capture DashboardAdd app screenshot here

GST calculated correctly. TPA split automatically.

ZenoHosp applies the correct GST rate to each service line — exempt for consultations, 5-12% for pharmacy, 12-18% for equipment hire. For TPA patients, the bill is automatically split into the insurance portion and patient co-pay. GSTR-1 and GSTR-3B summaries are generated at month-end.

  • Correct GST rate per service type — CGST, SGST, exempt
  • GSTIN, HSN/SAC codes on every invoice
  • TPA split: approved amount and patient co-pay tracked separately
  • CGHS, ESI, and government scheme billing at correct rates
GST Invoice & TPA Split ViewAdd app screenshot here

TPA claims tracked from submission to settlement.

Every TPA claim is tracked end-to-end — submitted, under review, approved, rejected, resubmitted, settled. Rejected claims are flagged with the reason code so the billing team can correct and resubmit. Average TPA settlement time drops from 60 days to 18 days.

  • TPA claim status tracked across all insurance companies
  • Rejected claims flagged with reason codes for resubmission
  • Pre-authorisation request and approval tracked in the same screen
  • IRDAI-compliant documentation generated automatically
TPA Claims TrackerAdd app screenshot here
₹8–22L
Recovered monthly in previously missed charges
18 days
Average TPA settlement (was 60 days)
3 days
Month-end close (was 8 days)
"Our billing team used to stay until 10pm on the last day of every month. Since ZenoHosp, the books close on day 3. We recovered ₹22 lakhs in the first month — charges that were being done but never billed."
CFO, City General Hospital Network, Chennai — 450 beds, 3 campuses

Everything included

Every capability in this feature — built for Indian hospital workflows.

Auto-capture from all departmentsOPD, IPD, OT, pharmacy, lab, nursing — all post to billing automatically.
GST-compliant invoicesHSN/SAC codes, correct rates per service, GSTIN on every invoice.
TPA split billingCash and insurance portions tracked separately with separate receipts.
Pre-authorisation managementSend and track TPA pre-auth requests from the billing screen.
CGHS & ESI scheme billingGovernment scheme patients billed at correct scheme rates automatically.
Multi-mode payment recordingCash, UPI, card, NEFT, cheque — all modes tracked with receipts.
Advance deposit managementIPD deposits recorded, tracked, and deducted at discharge.
Rejected claim resubmissionFlagged with reason code. Resubmission tracked end-to-end.
Credit notes and refundsIssue credit notes against any invoice. Full audit trail.
GSTR-1 and GSTR-3B reportsGenerated automatically at month-end. No manual compilation.
Discharge bill automationComplete itemised bill ready at discharge — nothing missed.
Digital invoice deliverySend invoices to patients via WhatsApp or email instantly.

Frequently asked questions

How does ZenoHosp handle GST for hospital services in India?

Healthcare services have mixed GST treatment. OPD consultations are generally exempt. Pharmacy sales attract 5–12% depending on drug category. Equipment hire and certain procedures may attract 12–18%. ZenoHosp applies the correct rate per line item automatically based on service type.

What happens when a TPA rejects a claim?

Rejected claims are flagged in the billing dashboard with the rejection reason code. The billing team can correct the documentation and resubmit from within ZenoHosp. Every claim is tracked through submission, review, rejection, resubmission, and settlement.

How does split billing work for cashless insurance patients?

For patients with partial insurance cover, ZenoHosp automatically splits the bill into the TPA-covered portion and the patient co-pay. Both are tracked independently with separate receipts.

How does ZenoHosp reduce revenue leakage?

Revenue leakage happens because charges aren't captured — the IV drip the nurse administered, the OT consumables used. ZenoHosp links charge capture to clinical actions. When a procedure is recorded, the charge posts automatically. Hospitals typically recover ₹8–22 lakhs per month in previously missed charges.

Can ZenoHosp generate GSTR reports?

Yes. GSTR-1 and GSTR-3B summaries are generated automatically at month-end. No manual compilation from multiple systems.

Does ZenoHosp support CGHS and ESI billing?

Yes. CGHS, ESI, and other government health scheme patients have separate tariff masters in ZenoHosp. Billing is calculated at the correct rates automatically.

See it in action.

45-minute demo. Your hospital type, your workflows, your questions answered.

Request Demo